Fixing Export via the Oracle Primavera P6 Web 8.3

Challenge: Client can't export from VM IE 9 Windows & PC via the P6 Web 8.3.

More specifically, client could get the project to show after selecting it from the popup menu.

Client was able to export from his server with Server 2008 r2 IE 8

When comparing the two, client found the VM to have a different set of plugs loaded when trying to export.

Client also found that Java 6.0_43 was still installed.

Before the fix, we uninstalled the old Java from the control panel, deleted all browser history, and reopened IE and logged into P6 the application downloaded the correct plugins need to fix the problem.

After the Fix

The popup fills in correctly.

The File exports correctly.

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